Returns

Not vibing with your order? No worries

We appreciate that not everything can be for everyone, so you’ve got 14 days from the day your package lands to request a return or exchange. After that, we won’t be able to process your request, so don’t wait too long!

To get things off the ground, shoot us an email at beth@mananaoutdoors.com and we’ll get back to you within 48-72 working hours with a return confirmation. Once you get the go-ahead from us, make sure the item gets back to us within 14 days. If it shows up late, we might have to send it back your way*

*Please see T&Cs below:

 

A few suggestions on what to do with your gear if it doesn't float your boat:

Donate to an organisation or charity

Use popular resale sites, maybe one that rhymes with 'Minted' or 'Macebook Farketplace'

Re-gift it out of malice to someone you don't like

Re-gift it out of kindness to someone you do

Use it to start a fresh outdoors brand

Leave it somewhere and pretend its a social experiment

Trade or swapsies?

 

Terms & Conditions:

  • All returned items must be in their original, resalable condition - that means unworn, unwashed, and with all original tags and packaging (if applicable).
  • Please package everything securely to avoid damage during shipping.
  • We can’t take responsibility for items that get lost or damaged in the return process, so we strongly recommend using a tracked and insured delivery service.
  • Return postage costs are on you.
  • Your refund will cover just the item price - original shipping costs are not included.

 

Thank you for understanding, and for shopping with us,

- mañana outdoors