Not vibing with your order? No worries
We appreciate that not everything can be for everyone, so you’ve got 14 days from the day your package lands to request a return or exchange. After that, we won’t be able to process your request, so don’t wait too long!
To get things off the ground, shoot us an email at beth@mananaoutdoors.com and we’ll get back to you within 48-72 working hours with a return confirmation. Once you get the go-ahead from us, make sure the item gets back to us within 14 days. If it shows up late, we might have to send it back your way*
*Please see T&Cs below:
A few suggestions on what to do with your gear if it doesn't float your boat:
Donate to an organisation or charity
Use popular resale sites, maybe one that rhymes with 'Minted' or 'Macebook Farketplace'
Re-gift it out of malice to someone you don't like
Re-gift it out of kindness to someone you do
Use it to start a fresh outdoors brand
Leave it somewhere and pretend its a social experiment
Trade or swapsies?
Terms & Conditions:
- All returned items must be in their original, resalable condition - that means unworn, unwashed, and with all original tags and packaging (if applicable).
- Please package everything securely to avoid damage during shipping.
- We can’t take responsibility for items that get lost or damaged in the return process, so we strongly recommend using a tracked and insured delivery service.
- Return postage costs are on you.
- Your refund will cover just the item price - original shipping costs are not included.
- US Shipping - Royal Mail Tracked -
All orders are shipped from the UK. International customers are responsible for any customs duties, import taxes or additional fees charged by their country upon delivery. These costs are not included in the product or shipping price, and we are not liable for any delays caused by customs.
Thank you for understanding, and for shopping with us,
- mañana outdoors
